How do you feel about the new User Interface that Standard Bank are trying to shove down our throats?

1. There’s an option to revert to the old UI, but next time you log in you’re stuck into the new one.
2. I feel I’m getting shunted around and having to either enter my password or scan my QR code just to get in and then again to go to the old UI.
3. Then, we have four business accounts and two personal accounts. Where are the personal accounts? Nowhere to be seen!
4. And you want to pay a beneficiary? Sorry chum, there are no beneficiaries loaded!
5. And, worst of all, one of our business accounts was replaced with the account of another company, a company that I have no connection with. I could view their entire transaction history! Now, surely, that’s confidential information?

I called Standard Bank and after about 3/4 of an hour on the phone, I was told that I must contact my Business Banker as they could not assist me. I blew my top and got “escalated”. Three days later, that stray account was removed from my profile, but our 4th account? the one that it replaced? Still missing! I wonder who is looking at it now?