Evidently about mid 2022 SARS posted a letter onto it’s website advising anybody that was lucky enough to stumble on it that it had set up a new platform for import and export licenses.

It advised traders that they must migrate to the new platform (they called it “onboarding”)

Of course, nobody saw the letter. Now we just got bombarded by SARS with SMSs advising us that our (clients’) licenses are about to be suspended, because they did not onboard to RLA.

Thank you SARS. Brilliant communication.

It took us the usual forever to navigate our way through the process, but we finally cracked it.

So, if you have an import license or an export license or both, it will be suspended unless you onboard, or get us to do it for you. Import and export are now two separate licenses, so each is a separate onboard.